Over $100 bonus if you subscribe in the next 30 days!

Be one of the lucky subscribers to enroll in the next 30 days and receive a bonus of over $100 in learning tools to help you and your team:

• 5 copies of Rebecca Morgan's bestselling book Calming Upset Customers. Use this to augment the Discussion Guide Program. Give as rewards to your 5 top people.
• 1 copy of Rebecca Morgan's popular audio tape "Recipe for Customer Service Success."
• 1 copy of Inspiring Others to Win book, co-authored by Rebecca Morgan and 17 other top professional speakers.

How to use these tools:

Calming Upset Customers

• Use this to augment the module on this topic in the Discussion Guide Program.
• Give as rewards to your 5 top people.
• Order more for each member of your staff to have as a resource at their desk.
• Give as an training tool to those who need a brush up on the skills addressed.
• Use in conjunction with the video by the same title for a comprehensive training (the video can be rented or purchased from Rebecca).

"Recipe for Customer Service Success" audio tape

• Let team members check this out of the department library to listen to in their cars.
• Play at a team meeting and discuss how to adapt the content to your situations.
• Use for manager learning

Inspiring Others to Win book, co-authored by Rebecca Morgan and 17 of the country's top professional speakers

• Use for manager learning
• Keep in the department library
• Encourage emerging leaders to read, then discuss with them

Subscribe now!