How can Rebecca help you create the best solution to your people-productivity challenges? Following are some recent examples. You can read the situation, Rebecca's solution and the results.
Projects:
Turn parking cashiers into "Customer
Service Ambassadors"
Develop management and leadership skills in technical leads/supervisors
Eliminate toxic relationships between key team members
Get new hires up and running quickly with self-study customer service training program
Increase skills in dealing with upset customers in high-volume call center
Build ongoing customer service and team skills within key department
Increase sensitivity and customer focus for airport Parking Control Officers (PCOs)
Enhance team cooperation in newly-restructured group
Rekindle customer awareness with a custom-designed game show for all-company event
Give CEO-conference attendees customer service solutions in highly-customized keynote speech
Increase average revenue per customer
Create increased customer awareness in all company event
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Morgan Seminar Group | 1440 Newport Ave. | San
José, CA 95125-3329
(408) 998-7977 | Fax (408) 998-1742 |
rebecca@RebeccaMorgan.com