ArticlesThis fun guide makes 13 key parallels between training and gardening. While whimsical, it also makes solid and thought-provoking points.
Illustrates some of the common barriers and biases to having good listening skills. Stresses the importance of listening as one of the critical skills needed to be successful.
Points out two primary steps to becoming aware of one's own communication patterns. Gives guidelines on self-editing communications for conciseness.
Through her personal experience, the author shows how to avoid trips to communication hell.
The importance of regular positive feedback for purposes of morale and production. Tips on how to give acknowledgments and constructive input while supporting the person's development and confidence levels.
Effective step-by-step instructions to improve the delegating process which includes tips on tracking, follow-up and employee recognition.
Presents an efficient and easy process by which one can delegate many of the tasks and yet retain the essence of enjoyment and fulfillment of the task.
Increases productivity by sharing some guidelines to help readers dictate easily and clearly. Humorous, yet practical.
Outlines how you can ensure the best results during the three stages of departmental training.
Our words are much more powerful than we give them credit for. We take our words for granted, because we say so many in a day. We don't take the time to think through "How might my comment leave the receiver? Feeling respected-or diminished? Feeling better about himself-or worse?"
This inspiring in-depth look at how others' words affect us, and how our words can affect others. Everyone has been hurt by other's words, but often we haven't seen how our words affect prospects, customers and co-workers.
Rebecca shares the insights with humor, warmth, and an honesty not often seen. The article is touching and insightful, as well as humorous, and illustrated with original stories.
The above article is an excerpt from Life's Lessons -- Insights and Information for a Richer LifeMore information about this book
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Outlines the three critical parties to training success, with responsibilities for each.
Personal Productivity/Time Management | TurboTime | Customer Service | Professional Selling | Management/Communication | Training | Motivational
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