Rebecca Morgan's Articles

Articles

Management/Communication

A Manager's Gardening Guide to Growing People (3-page PDF)

This fun guide makes 13 key parallels between training and gardening. While whimsical, it also makes solid and thought-provoking points.

Are You Listening (483 words)

Illustrates some of the common barriers and biases to having good listening skills. Stresses the importance of listening as one of the critical skills needed to be successful.

Being Brief (626 words)

Points out two primary steps to becoming aware of one's own communication patterns. Gives guidelines on self-editing communications for conciseness.

Defusing Defensiveness (307 words)

Ideas on keeping defensiveness at a minimum when miscommunications occur.

Even Communication Experts Miscommunicate (368 words)

Through her personal experience, the author shows how to avoid trips to communication hell.

"Good Thoughts, Undelivered, Mean Squat…" (172 words)

The importance of regular positive feedback for purposes of morale and production. Tips on how to give acknowledgments and constructive input while supporting the person's development and confidence levels.

Guidelines for Delegating Effectively (664 words)

Effective step-by-step instructions to improve the delegating process which includes tips on tracking, follow-up and employee recognition.

Handling Tasks You Should Delegate But Enjoy Doing (610 words)

Presents an efficient and easy process by which one can delegate many of the tasks and yet retain the essence of enjoyment and fulfillment of the task.

How to Be a Great Dictator (609 words)

Increases productivity by sharing some guidelines to help readers dictate easily and clearly. Humorous, yet practical.

How to Get the Biggest ROI from Your Department Training (2-page PDF)

Outlines how you can ensure the best results during the three stages of departmental training.

The Power of Our Words (4122 words)

Our words are much more powerful than we give them credit for. We take our words for granted, because we say so many in a day. We don't take the time to think through "How might my comment leave the receiver? Feeling respected-or diminished? Feeling better about himself-or worse?"

This inspiring in-depth look at how others' words affect us, and how our words can affect others. Everyone has been hurt by other's words, but often we haven't seen how our words affect prospects, customers and co-workers.

Rebecca shares the insights with humor, warmth, and an honesty not often seen. The article is touching and insightful, as well as humorous, and illustrated with original stories.

The above article is an excerpt from Life's Lessons -- Insights and Information for a Richer Life
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The Three-Legged Stool for Training Success (2-page PDF)

Outlines the three critical parties to training success, with responsibilities for each.

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