252 words
These days we have to be so careful about touching people, yet we still want to embrace others, to show them we're glad to see them, that we care about them.
Try a verbal hug instead.
A verbal hug is a sincere acknowledgment, said to make the person feel warm, loved, and honored. For example, instead of greeting someone with the trite "How are you?" try "It's so good to see you," or, if it's true, "You're looking great."
When ending a telephone conversation, instead of "See you later," try "It was really good to talk to you," or "It was great to catch up with you," or "I'm glad things are going well for you."
Make a point to tell the person one thing you admire about them, "You know, I've always admired how you have such patience with challenging people." Or reinforce a success with "You worked hard. You deserve it."
Also, try a verbal massage-it's powerful. Have a group of friends, family or associates spend one minute sharing positive characteristics about one of your group. Then go on to the next person for one minute. Everyone calls out their sincere thoughts about each person. Comments like "nice shirt," or "you're not as obnoxious as you used to be," aren't what we're looking for here.
I call it a verbal massage because when it's your turn to be the recipient, you'll feel so great, it's like just coming out of a revitalizing massage.
So, who can you "hug" today?
© 1996 Morgan Seminar Group
_______________________Rebecca L. Morgan, CSP, is a dynamic speaker and seminarist. She is the author of four books, TurboTime: Maximizing Your Results Through Technology, Calming Upset Customers, Life's Lessons: Insights and Information for a Richer Life, and Professional Selling. For information on her speaking services, books, and tapes contact her at 1440 Newport Ave., San Jose, CA 95125, 408/998-7977, 800/247-9662, fax: 408/998-1742, rebecca@RebeccaMorgan.com, www.RebeccaMorgan.com. Please contact Rebecca for permission to reprint or repost this item.
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