Rebecca L. Morgan, CSP, CMC -- Training your key talent expert

Rebecca Morgan, CSP, CMC, is a high-achiever. This is why she knows what works with other top achievers -- what they need and how they think. Following are a few of her accomplishments.

Bestselling Book & Tape Author

Rebecca's learning tools exemplify the excellence she creates in all her work. She is the author of six popular books:

TurboTime: Maximizing Your Results Through Technology
Life's Lessons -- Insights and Information for a Richer Life
Professional Selling: Practical Secrets for Successful Sales
Calming Upset Customers
Inspiring Others to Win (a fund raiser for the US Olympic Committee)
Best Practices in Customer Service

Two of her bestsellers have been translated into nine languages. She also makes available many books, audio tapes, CD-ROMs, videos and other success tools.

Popular Media Resource

Rebecca is known internationally as a expert in increasing people-productivity, professional development, and profitability. She's appeared on or in dozens of international, national, regional or industry media.

Read a recent article on Rebecca.

View the list of Rebecca's media appearances and publications that have featured her work.

Easy to Work With

Clients repeatedly comment that Rebecca is easy to work with. Her "total customer delightment" orientation is one of the reasons approximately 80% of her business is repeat and referral business. She works to partner with you to make your job easy and help you look good. Clients describe Rebecca as professional, highly-competent, innovative, and a joy to work with.

Both her audiences and clients describe her as warm and personable. A frequently-heard comment from her audiences is "She was real." She describes situations her audiences can relate to and solutions they know they can implement. She's down-to-earth with class.

Client List

"I appreciate the warmth, wisdom and good humor that Rebecca brought [to this management development academy], session after session. She molded an agenda and atmosphere that stimulated, challenged and educated me. I appreciate that." --Manager, Adobe Systems
"The one thing I am most proud to say about how I've grown since the beginning of this [16-part academy], is that I have gained confidence. I believe in myself and my abilities." --Quality Assurance Manager, eBay

An Award-Winning Leader Who Practices What She Advises Others

Many people talk to leaders, high-achievers, and high-potentials, but haven't actually lead anything. A leader is defined as one who draws followers to them. Rebecca is exceptional in that she is the recipient of multiple awards for her leadership. She has been placed in high leadership positions by the toughest audience -- her peers.

President's Distinguished Service Award, National Speakers Association, 2003 and 1999. She is only the second recipient to be honored with this award twice in the association's 30-year history. This award goes to members who have shown outstanding leadership and personal dedication to the furthering of the association's issues.
Board of Directors, National Speakers Association -- Having been a member of NSA since 1983, Rebecca has served on the Board of Directors since 2001. She currently serves as the Association's Treasurer. In 2003 she was elected as one of two Members at Large to the Executive Board of Directors, charged with making critical decisions for the future of the association.
Nominee, Bay Area Women of Achievement, 2001 and 2002
Recipient, P. Fripp Outstanding Leadership Award, National Speakers Association of N. Calif., 1998. This rarely-given honor is the highest award conferred by the chapter.
Founder and Executive Director, Books For Treats -- This program encourages you to give gently-read children's books at Halloween instead of candy. "Give kids brain candy. Feed their minds, not their cavities."
Co-Publisher, SpeakerNet News -- Since 1996, Rebecca and business partner Ken Braly have published the weekly ezine SpeakerNet News, which is filled with best practices from successful speakers, trainers and consultants around the world. Every two weeks, they produce a teleseminar (a seminar over the telephone) on topics of vital interest to the speaking profession.
Campaign Training Director, United Way of Silicon Valley -- For three years, Rebecca designed and delivered key development training to the other campaign cabinet members, the loaned executives, and the agency executives.
Vice President, American Society for Training and Development, Silicon Valley Chapter -- For two years, Rebecca served as Vice President, and continues her ongoing involvement as a leader of special projects.
President, Association of Executive Saleswomen -- When Rebecca served as the president of AES, she initiated and organized a fund-raiser, netting the association over $5000. This was 10 times the amount any previous fund-raiser had earned.
President, Santa Cruz County Businesswomen's Network -- In the two years Rebecca served as president, she increased membership from 25 members to over 400. Additionally, she initiated an annual fund-raiser attracting over 400 community members to attend a function benefiting the local battered women's shelter.

One of an Elite Few Professionals

Certified Speaking Professional

Rebecca is committed to continuous learning and growing, especially since that is what she imparts to others. She has demonstrated this striving by receiving the Certified Speaking Professional (CSP) designation conferred by the National Speakers Association (NSA). At the time (1993), the ten-year-old designation had been earned by only 215 people in the world‹less than seven percent of the 3700 members of NSA. The CSP is a designation of achievement earned through proven speaking experience. It is awarded to individuals who have completed a comprehensive application process and met criteria set by NSA.

A complete description of the Certified Speaking Professional designation is available in PDF.

Certified Management Consultant

Rebecca has earned the professional designation Certified Management Consultant (CMC) from the Institute of Management Consultants (IMC). She is the fifteenth professional in the world to earn both the CSP and the CMC designations.

Candidates for the CMC undergo a thorough investigation of their consulting experience. They are interviewed by a panel of senior consultants to verify their competence. Additionally candidates must pass a written examination demonstrating their knowledge of the IMC's Code of Ethics.

With the addition of this designation, Rebecca demonstrates her competence to provide comprehensive professional-development, performance, and people-productivity projects.

Featured in Various Learning Media

Her program "Creating Sales Success" was included in Nightingale-Conant's highly acclaimed monthly audio sales magazine, Sound Selling.
The ManagersEdge monthly audio magazine featured her numerous times.
She has also appeared as an expert in educational videos, including "Calming Upset Customers," "Personal Time Management," and "Empowered and Assertive Communication."