Get a Deal if I'm Near You!
You can save money by
piggybacking with my other clients. If you want to explore what I could
do to help your people be more effective, contact me ASAP so I can work
you into my travel schedule.
Or get several companies
together for a presentation. Or gift your clients with a presentation
for their teams.
20-29 Cambodia (hold)
* Oct. 20-25 Dallas
* Nov. 21-23 San Francisco
* Dec. 30-Jan. 6 Kuala Lumpur (hold)
* Jan. 7-10 Bangkok
* Jan 11 Pattaya, Thailand
* Jan 12-14 Vietiane, Laos
* Jan. 15-17 Nong Khai, Thailand
* Jan. 20 Bangkok
* May 21-30 Singapore
Customer Service ... and Disservice
Get your copy (hard copy or eBook) of
Remarkable Customer Service ... and Disservice: Case Studies and
Discussions to Increase Your Customers' Delight today!
your copy (hard copy or eBook) of
Grow Your Key Talent: Thought-Provoking Essays for Business Owners,
Executives and Managers on Developing Star Staff
happy to brainstorm with you.
Lesson From A Proud Vendor
My visit to the summer farmers' market yielded a delightful feast for the
eyes and mouth. The bright-colored fruit and veggies were displayed with
gusto. The abundant fruit samples at the many stalls were succulent
I'm not talking about an actual physical space, but instead, of the verb
form. An action that is just for show.
While doing some work on my house, the crew accidentally messed up the
outside box where the phone wires come into my house. I have VOIP through
Comcast so wasn't sure the wires were even relevant. So I called Comcast
and they told me to call AT&T.
I did. The rep was helpful and said the wires running to the house were
their responsibility so she scheduled a guy to come out Monday. Since it
was Friday and it wasn't urgent since I still had phone service I said
See if you're as
flummoxed as I was with what happened next.
When You Need to Give a Hug
When I stepped on the hotel elevator on the second floor, the only other
person inside was a twenty-something woman. She was crying but working
hard to not. Yet she couldn't stop. I have been there - something hurts
so badly you can't control the emotion, even when you're in a public
place and you feel embarrassed at not being able to stop.
paused briefly to look at her, unsure whether to ignore her and mind my
own business to my 14th floor room. I noticed she'd pushed the 6th floor
button so I knew we wouldn't share this space long.
What Sayings Are Holding You Back?
When I hear someone declare, "There's nothing new under the
sun" I want to scream, "Have you not been alive the last 10,
20, 30 or 40 years?" So much new has been invented you'd have to
have been living under a rock to believe the trite saying they so
Read on for ways to
expand your views.
Our trips to SE Asia with my Together We Can Change
the World (TWCCTW) group are always rewarding to me. Whether
we're working with business leaders and hotel executives, or visiting
schools, group homes or orphanages, we see up close what a little help
can do for people.
We've begun to sponsor wells in villages where up to 20 families per well
will now have clean water. If you are wanting to honor a loved one, you
can sponsor a well for $300 and we'll put a plaque on the well with your
message, e.g., "In memory of..." or "In honor of...."
This is perfect for those who already have so much they don't need
another holiday or birthday gift. You can give them a well with their
name on it and we'll send you a picture of the well and plaque and the
families the well serves.
If you have contacts in SE Asia who you think would benefit from our
helping them be more effective leaders and managers, please connect me
ASAP. Or if you'd like to donate to TWCCTW to help women and children
rise out of poverty through education, or to sponsor a well, please
Let's Connect on LinkedIn
If you're a member of LinkedIn, let's connect there. Just send me an
invitation with a reminder of how we know each other, or just "ezine
reader" and I'll accept the invitation. Just click here to go to
my profile and send me an invitation.