Rebecca Morgan,
CSP, CMC
Certified Speaking Professional
Certified
Management Consultant
Developing and implementing
strategic key-talent development solutions for
you
408/998-7977
Rebecca@RebeccaMorgan.com
www.RebeccaMorgan.com
Grow Your Key Talent blog
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Free Articles for
You
Would you like to
use our articles in your department or company
newsletter? Just search our archives and drop us a
note telling us what you want to use. If I hold the
copyright, I'll grant you permission. (Some of the
articles are excerpts from my books and I don't have the
right to grant permission to
republish).
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Please
Join Us!
Join us
for the free sample of the Managers Discussion Guide
Program.
This month's module is:
"Avoiding
Common Communication Mistakes Made With Customer"
Thurs., May
24
1:00-1:30 pm Eastern
12:00-12:30
pm
Central
11:00-11:30 am Mountain 10:00-10:30 am
Pacific
-- OR --
Wed., May
30
4:00-4:30 pm Eastern
3:00-3:30 pm
Central
2:00-2:30 pm Mountain 1:00-1:30 pm
Pacific
Register for free now!
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Permission to Stay in
Touch?
You are receiving this email
because our paths crossed at some point. You may be a client,
were in my audience, attended a teleseminar/webinar, asked to
be on my mailing list, or are an acquaintance. However we came
in contact, I kept your information as I wanted to stay in
contact with you and thought you might want the
same.
Periodically, I'll send short emails to my
contacts with ideas, articles or offers I think will be of
interest to some. I know not all the messages will be of
interest to you, and ask in advance for your forgiveness if
one or two enter your email box that have no interest to you.
I'm hoping that if I keep the messages infrequent and short,
you'll allow me to stay in contact. If not, please just click
the remove link at the bottom of this email and we'll remove
you from our distribution list and we won't darken your In Box
again. We don't want to be a pest. |
Announcing New Blog
My latest thoughts on how to
develop your key talent are posted in my business blog
Grow Your Key Talent. See how you can learn key
customer service lessons from a burger joint, how some people
punish excellence, and what stupid things others are doing to
their customers. And there are more articles and resources at
RebeccaMorgan.com.
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Invitation for You
I have a time-sensitive purpose in
contacting you today. It is to invite you to sample a program
we created to meet a need multiple clients expressed. It's
called the Managers
Discussion Guide Program and is designed for managers
to lead short (30 minute), focused, meaningful discussions
with their teams at staff meetings.
These sample sessions are short,
30-minute conference calls. This month's module focuses on
"Avoiding Common Communication Mistakes Made With Customers."
These calls are designed for managers, not the front line, and
will give information they can share with their whole staff.
Once enrolled in the monthly program, managers receive
just-in-time training on that month's topic, along with a
thorough script and even handouts for their
staff.
This
month's sample sessions times are listed in the box on the
left.
Just go to
http://www.ManagersDiscussionGuideProgram.com for more
information and to register for the free sample
call. |
I'm Here to Serve You
I'm
committed to doing better at staying in touch with you, while
also working to not be a pest. My plan is to connect once
every 4-6 weeks. Please let me know how I can serve
you! | |